FAQs

Welcome to Goods Galaxy! Here are answers to some common questions:

1.How can I track my order?

You will receive a tracking number via email once your order has been shipped. Use this number to track your package on the carrier's website.

2.What payment methods do you accept?

We accept various payment methods, including credit/debit cards and more. All transactions are secure and encrypted for your peace of mind.

3.What is your return policy?

Please refer to our Return Policy page for detailed information on our return process, eligibility criteria, and timeframe for returns.

4.How long will it take to receive my order?

Shipping times vary depending on your location and the availability of the product. You can check estimated delivery times at checkout.

5.Do you offer international shipping?

Yes, we offer international shipping to select countries. Shipping rates and delivery times may vary depending on the destination.

6.Can I cancel or modify my order?

Once an order has been placed, it cannot be canceled or modified. However, you may be able to return the item(s) once you receive them.

7.How can I contact customer service?

You can contact our customer service team by email at [email address] or by phone at [phone number]. We're here to assist you with any questions or concerns you may have.

If you have any other questions, feel free to reach out. Thank you for shopping at Goods Galaxy!