Return Policy

Return Policy

 

We understand that sometimes things don't work out as planned. That's why we offer a hassle-free 30-day return policy, giving you ample time to decide if your purchase meets your expectations.

 

Eligibility Criteria:

 

To be eligible for a return, your item must meet the following criteria:

 

  • It must be in the same condition as when you received it, unworn or unused.
  • It should be accompanied by all original tags and packaging.
  • You must provide proof of purchase, such as a receipt or order confirmation.

 

Initiating a Return:

 

If you wish to return an item, simply contact us at [INSERT EMAIL] to initiate the process. Please note that all returns must be sent to the following address: [INSERT RETURN ADDRESS]. Items returned without prior authorization will not be accepted.

 

Upon acceptance of your return request, we will provide you with a return shipping label and detailed instructions on how and where to send your package.

 

Damages and Issues:

 

We take utmost care in packaging and shipping your orders. However, if you receive a defective, damaged, or incorrect item, please contact us immediately upon receipt. We will promptly assess the issue and make it right for you.

 

Exceptions and Non-Returnable Items:

 

Certain items are not eligible for return, including:

 

  • Perishable goods such as food, flowers, or plants.
  • Custom products or personalized items.
  • Personal care goods like beauty products.
  • Hazardous materials, flammable liquids, or gasses.

 

Unfortunately, we are unable to accept returns for sale items or gift cards.

 

Refund Process:

 

Once we receive and inspect your return, we will notify you of the approval status for your refund. If approved, the refund will be processed automatically to your original payment method within 10 business days. Please note that it may take additional time for your bank or credit card company to reflect the refund in your account.

 

Contact Us:

 

If more than 15 business days have elapsed since the approval of your return and you have not received your refund, please reach out to us at [INSERT EMAIL] for further assistance.

 

We are here to help and ensure your shopping experience with us is nothing short of excellent.