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Last updated: 01/05/2024
Thank you for shopping at GoodsGalaxy!
Order Processing Time:
All orders are processed within 5-7 business days (excluding weekends and holidays) after receiving full payment. Orders placed after 24 hours will be processed the following business day.
Shipping Rates & Delivery Estimates:
Shipping charges for your order will be calculated and displayed at checkout.
We offer the following shipping options:
Delivery delays can occasionally occur. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.
Shipment Confirmation & Order Tracking:
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties, and Taxes:
GoodsGalaxy is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages:
GoodsGalaxy is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.
International Shipping Policy:
We currently do not ship outside the United Kingdom. We are actively working to expand shipping to more countries in the future. Please check back regularly for updates.
Returns Policy:
Our Return & Refund Policy provides detailed information about options and procedures for returning your order.
Contact Us:
If you have any questions about our Shipping Policy, please contact us:
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